If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. Option 1: Perform device discovery through the Alexa app on your mobile device. I had one device unavailable with Smatthings recently, but the device still worked. Dear user, we are sorry for your inconvenience. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. Model Version 2.0 3. Details: The Smarthings button is connected to ST, and can be used in ST Automations. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … Tap on Your Skills. Another way to identify the cause of an Unresponsive Device is to look at the number of sources that aren’t able to communicate with a specific device. 1. But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. Thanks, … Global-free-classified-ads.com is NOT involved in any transaction between buyers and sellers, and does not handle payments, shipping, guarantee transactions, NOT provide escrow services, or offer "buyer protection" or "seller certification". Previous template Next. I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. Repeat this multiple times and turn it on again. I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. 10/21/2020. When the message comes up you can not see the current state of the device. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. It seems that the connection between Smartthings and the Echo are not linking up. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. I am emulating a real device via API. MattMan. 05/31/2018. Within HS3, they all work fine. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Connected Things. HectoSeer. Tap on Skills & Games. I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Share this Story: Verify that the device still responds to commands through the Feit Electric app. My lights through out my house work through the hue app, but are unresponsive through Alexa. Make sure the Alexa-enabled device is in Wi-Fi range. Device is unresponsive - Alexa. All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. At 12:22am EST, I asked "Alexa, what year is this?" Please test if it works normally with voice commands. If it does, the issue is with your Alexa smart product. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Why Alexa Not Working | Alexa Device Unresponsive/Won’t... Alexa App Stuck on Setup | Setup Alexa -Call Now, Instant TomTom GPS Update 1 TomTom XXL Update -Call Now, How To Do Alexa Setup & Echo Dot Setup -Call Now. Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … Select your device and then select Update Wi-Fi. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Search. If it just appears to be unresponsive, your first call should always be to turn the power off. When a user gives any command, Alexa responds saying that … jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. I will implement the ReportState and check if … Soon, your Alexa will respond to you. Device Model HS100 2. Garmin GPS Map Update | Garmin GPS Won't Turn On... My Blink Camera Not Recording -Instant Fix | Blink Camera... Garmin Map Update | Garmin Nuvi Update -Call Now. I can control all of my Hue that are linked to the echo and not through smartthings. new posts. Aunt Alexa still not talking to Uncle Wyze . Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. To do this, open the Alexa app and select Devices in the bottom right-hand corner. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Any clue what might have changed here? This topic is closed. Blink Camera Not Recording 1 Blink Camera Not Detecting... How To Fix It When Alexa Device Offline | Echo Dot... Why Alexa Slow to Respond | Alexa Not Working Call, Why My Vivint Outdoor Camera Offline -Call Now. 5. 6. Move it … Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why X. X. Just got my first smart light which works with Phillips Hue. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. I have an insignia plug that worked fine before. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. You have now completed the setup process. Note: Some manufacturers listed may not be available in all countries. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. 6. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Tap on “DONE” to finish the set up. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. Make sure the TV name is displayed in the Amazon Alexa app. Go to the Alexa app to complete device setup. Tap on Skills & Games. Select Skills.Select Your Skills. You might try the reset. However Echo Dot is working as expected. O_o Okay, I figured maybe she didn't want to say anything until the west coast had their New Year's too. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Alexa Devices no longer linked to Wyze Skill. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. The message Device is unresponsive is shown for few secs. After breach, cannot connect bulbs back to Alexa. Maybe Alexa is having issue with voice processing. Is your Alexa Not Working? Your Devices will now appear in the Alexa app. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). I can ask Alexa to turn lights On/Off, set Dimmer values and query temperature sensors etc. Hi- thanks, but yes, I did run through those steps. Tap on Wyze and then Disable Skill. If reset was successful, the bulb blinks. If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Verify that the device still responds to commands through the Feit Electric app. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. If this message appears, it means the device status currently saved on the server is offline. In theory it shouldn't make any difference for Alexa. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. It’s all back now; the ISY functionality and my portal account is active. The lights work fine via WiFi on the native Govee app. Collapse. Check for Compatibility The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Was this information helpful? Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎05-10-2018 02:10 PM. I have 2 Alexa and hue light. Hello. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Completely turned off 5ghz wifi. Use of this Web site constitutes acceptance of the User Agreement and Privacy Policy. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. I have set up the bridge and paired it with my Alexa app. Fastb (Brian McC) March 27, 2020, 2:00am #1. Is your Alexa Not Working? Was this information helpful? If a device is being sent messages from many different sources, it’s quite likely that you’ve programmed all these source devices correctly, and you have a device on the other end that’s failed. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Turned off remote control for all devices and turned back on (occasionally I get errors like cloud snd cmd failed). Did you find any problem with virtual devices? If it’s still not responding then look to the further step. Time. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. When the message comes up you can not see the current state of the device. When I go in to the alexa app it says the same thing that the device is unresponsive. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Next, to group them for room I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Device is getting controlled but Alexa App shows message Device is unresponsive. Please test if it works normally with voice commands. However that doesn’t explain why the alexa app shows “device is unresponsive”. User Agreement and Privacy Policy my portal account is active device ”, you can reset your Echo is far. Wyze bulb do n't work in Alexa app ST, and then select settings is reporting Alexa! Maybe she did n't want to say anything until the west coast had their New year 's too the device... Outlet and wyze bulb do n't work in Alexa i will implement ReportState... 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