It was advertised for $59.99 plus $14.99 s&h and an extra one for just the s&h cost of $14.99. Do not buy this product! If my life depends upon it, I guess I'll die first. I turned it up on high heat and waited 15 minutes or so thinking it may take a minute to warm up but was still very limited heated. While mine has had no issues, my daughter's wrap has quit working after two weeks. 10 of 10 people found this review helpful. My mother’s worked for a week or so then stopped working as well. I ordered the Thermapulse Relief Wrap on-line 11 / 22. I'm sorry I purchased it. Many attempts to contact seller was in vain. It seems to heat well enough, but there are only two heat settings. I was loving this heat wrap for its size. Choose from a large selection of products, such as LED light bulbs, strip lights, work lights, panel lights, parking lot lights, LED light bars, flashlights, and so much more! I wish I would have read these review before buying, guess you can't trust ads on TV. 11 of 12 people found this review helpful. A flashing red light and the dang thing won't turn back on. Tried every trick everyone else suggested. Red (660nm) light speeds healing of wounds, infections, etc. I guess I'll have to get my son to do it the next time he visits me in about 4-6 weeks. Reviews, Comments & Questions Help EveryoneYour Opinion Counts! Once you plug the cord back in, it should work! I placed this order 11 / 30 / 17, early A.M., and noticed during processing that I had made an error, ( my order was doubled, my mistake ) but there was no place to correct. Unplugged and left unplugged. Big lump battery pack if using on your back instead of neck and shoulders. I needed something for the muscle spasms and pain relief. 5% off when you sign up for emails. Not very effective. My doctors pa wouldn't not prescribe anything for me because I was unwilling to sleep on icepacks. Got one use out of this and now I have the same flashing light. There is a little white plastic pin that looks like a bump on the cover of the plug. Company will offer to reduce another purchase instead of giving a refund so save your money and purchase time tested brand name heating pads. For additional relief use the second port and repeat procedure to put on another two pads. The … I tried to unplug the inside as one person said & it still wouldn’t work. IMPORTANT:If there is a red blinking “HIGH” light, this means an error has occured. I called the cs number on the ad 1-844-662-7215 and all I get is music at the other end of the line. Thank You Barb. ( the error light ). Will NEVER buy another product from this company again. Small appliances, heated bedding, pain relief solutions and home environment products designed to simplify your everyday. I used this item once and the second time tried to use it all I got was the red light. So sad because it worked great in the beginning. Relief Wrap is extra-long so it covers your entire back. 4. Please advise. Push for restart and comes on again for another hour. The large wrap, with lightly weighted edges and a magnetic clasp, ensures full coverage and a snug custom fit that stays in place. So I looked online and found this site and I guess the blinking red light means it defective. It exposes you to low levels of red or near-infrared light. Did you buy from EBAY? Disabling it will result in some disabled or missing features. The heated part does keep the area warm and the length is good (as promised in the TV commercials). Which was nice, until literally 3 weeks later again! Does light therapy really work? I got the red blinking light within 24 hours, piece of junk. Heat time on auto settings, Reviewed in the United States on January 20, 2018. I wish I would've done a better job of reading reviews before purchasing this. Plugged it in, it started to work and then bam. It is completely safe and uses the 660nm Red light wavelength that is considered to be most effective for healing joint pain. To do so follow the instructions below. I then went to the unzip cover and unplug the plug that goes into the electric pad trick. She apologized for my trouble but did not answer my question why The cs line on the on-line site did not work. I specially needed it for my neck area. Just blinks. Gave 3 away as gifts in December. It offers full coverage because it covers you from your neck to your waist. I have tried using a small nail and it won’t come out. Many other heating pads on the market are cordless. This is crazy. What a waste of money. It also analyzes reviews to verify trustworthiness. DO NOT BUY or GIFT this product! This piece of crap will be getting returned to Walmart. Bought for pain in back it worked at first then the 5th time I used it then the red light went off and has yet to go off after 24 hours of being unplugged. I've unplugged the inner plug snd placed it back in SEVERAL times. I have used the massage portion of it because I have serious neck and back issues. Our records show it was established in 1988 and incorporated in new jersey. It would be worth the money had it vibrated in all these areas. Needs to be off the market. This is unacceptable. This thing is a scam! Took it out of the box, plugged it in, and got a blinking light. Red light has been known to stimulate cellular processes in the skin and positively affect them by regenerating fibroblasts, keratinocytes and skin tissue. Only to find out it won't even turn on . I spent 3 days trying to get a bogus cs line and writing them an email Stating I was going to notify my bank. The green light will stay on but no heat. I guess I'll just buy a regular heating pad and deal with it. Just had a flashing red light. Total waste of money and a sham. Not an Ultra-Sonic product. Ontel products corporation ontel You can work at your desk, in the kitchen and lay on the couch while using this heating wrap. Do not buy this! After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Not a good item. I bought this for my mother for Christmas and was so looking forward to giving it to her to help her back but we were hugely disappointed. I really didn't have any interest in the massage feature - I've never found that this kind of vibration provides much benefit for my back pain - but I liked the size and shape of the heating pad. The vibration item worked but not the heating pad. Each color/wavelength has somewhat different effects on the body. Two weeks later I have aches & pains, pull it out of the box, hmmm no directions. The red flashing light again. It’s incredible pay more than $50 dollars and received a damage item. HoMedics Instruction books for all legacy, current, and new products. I returned the first one and am on the 2nd but it turned itself off after 3 minutes. Please make sure that you are posting in the form of a question. I just bought one of these this past Saturday. Of course, it is made in China! These clips work to hold the wrap in place. Unplug it from the pad on the inside and then plug it back in. From what I seen of numbers on here they are disconnected and you can't get them. Blinking Red and Red LED Products . Same blinking light as the other tons of bad reviews, too bad! DO NOT buy online. Related: Ontel Products - Thermapulse Relief Wrap January 5, 2018 Instructions do not even tell you about a red blinking light! I can't return it because I don't have the box. The red light therapy (LED) technology that we use here at Ultraslim leads the non-invasive lipo-reduction industry. Have you fixed the problem? I ordered the thermapulse wrap after seeing the commercial on TV after a rough day when I my back and neck were tired and acheing. The Sunbeam FlexTemp TM Hot & Cold Joint Wrap and the ConformHeat TM Heating Pad can provide targeted relief. Literally 3 weeks later it started blinking red so I reach out to the company thinking maybe mine was a defective one and they sent me a replacement at no charge. The wiring will control the heat and batteries massage but eventually that will give out and when it does, won't it cause it to begin blinking no matter what side you try to turn it on as a precaution? I accept some of this is my problem, I'll save my receipt until I'm sure it works. Tried in another plug, didn't work. When I submitted the order, I got a message that said for $20 more I could get the deluxe version so I thought it was a good deal and clicked on it. If you continue, we'll assume you are OK with this; otherwise see our Terms of Service & Privacy Policy to Opt-Out. Very disappointed. To all those with problems. Who needs directions, you just plug it in & press the button. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. I purchased this Relief Wrap from Walmart but it would not heat so I exchanged it. Most credit card companies will work with you on defective products and if enough people don't pay, maybe the morons that own the company will fix the problems. As other reviews have mentioned, it is also very loud. That is the full extent of what this product does. Great idea, but doesn't deliver. I just opened the box and read the enclosed information. Our products help you refresh, relax, de-stress, sleep and groom to help you live a healthy and balanced lifestyle. Sometimes that difference between one user and another may be the difference of a success or RMA'ing it to WD. I do not need the massage part but I need the heat I have arthritis. Fortunately where I need it most at my neck. Original review: Dec. 11, 2018. I got this to use while sitting on the couch, but it's really unpleasant to do so because there are these two large, hard plastic lumps sticking in my back. I managed to get the little white bump on the inside plug off but I couldn't unplug it. As a trusted brand, I probably should have gone with them first. Like everyone else, mine will not stay on. Total crap. Hope this helps! Worked good first few times now no good. Cost too much to only work twice. Tried different plugs and same thing, starts up them stops with a red blinking light. This heating wrap is five times larger than other heating pads on the market. I'll keep looking for other ideas. Relief Wrap Ultra is the neck, shoulder and back heat wrap that soothes away tension and helps ease achy muscles and … So I'm stuck with an expenaive wrap that doesn't do anything. Not a good product at all. Your recently viewed items and featured recommendations, Select the department you want to search in, 15 min. Is there any place to return the product? Please have someone call me as I can't find there number anywhere. Waited 2 weeks and never got a shipping confirmation. It does for me at least. I have is ontell products corp. Ontell 21 law dr. #1 Fairfield, nj 07004 973-439-9000 Saw on TV with 800-662-7215 how much is total payment for two on TV review? Catherine you are absolutely correct on this reply, I do it all the time when stuff breaks after a short period of time but still stand behind what I said about Bed Bath and Beyond, they are the best store and stand behind their stuff! Some times you have it off for a minute and plug it back in and it will work and some time it takes hours before it will reset and come back on. We bought 2 of these for christmas gifts and both of them are not working right out of the box. All 3 quit working. Again, very disappointed! There should be some intervention by the government. Was so looking forward to using this for my aches and pains. I bought mine through Amazon. Unzip the material pad cover on the side. Lasts a few weeks; then red flashing lights came on and went dead. Tried this 3 times and still the blinking red light. So the wavelengths of light that stimulate energy production are between 600 and 1000nm. I suggested that they pull this product off the market and test them as there are too many complaints on the same issue. I too was super excited to get this today too, Reviewed in the United States on November 13, 2017. Dies after 3 months and stores won't take back. This sounds like a scam to me as another customer complained elsewhere and he never Received the merchandise after being charged for it. If this happens, all you need to do is unplug the cord from the heating pad. as i Wrote in error - still way too much. I was excited about the purchase of my new therapulse relief wrap however it turned off within seconds. The cost of Thermapulse Relief Wrap is $39.98 plus $14.99 shipping, for a total price of $54.97. You can still see all customer reviews for the product. My daughter got this for as a gift at christmas after I fell and injured my back. He bought it from Bed Bath and Beyond for almost $70! Prior to using this product I used a $14000 far infrared and red light product. Doesn't get hot at all & the massage mechanisms are uncomfortable to lean against. Am considering a return. Push the red button and it stops working completely. Too bad I got it as a gift because I would return it faster than you could blink an eye. The heat was great. I bought the two wraps one for my daughter and the other for myself. This wrap is a fully washable electric heating pad that has a tailored design to provide relief to the neck and shoulder areas. - - - - Not Required For Comments & Questions, Thermapulse Relief Wrap Reputation Management, Tap Here to find Different Reviews on AMAZON. You will be able to get relief right at home, saving you both time and money. I felt no heat at all, even at the higher setting. It's cheap and poorly designed. Go to the BBB website and make a complaint, companies with low rates can't get loans or investors. And on top of all of that, I didn’t save my receipt! Damn! I wonder where the phone is located as today is Monday and it is 2:30p. Weil McLain Boiler Troubleshooting Wrap-up. Top subscription boxes – right to your door, Ontel Thermapulse Relief Wrap Extra, Long Heat Wrap, Blue, See all details for Ontel Thermapulse Relief Wrap Extra, Long Heat Wrap, Blue, © 1996-2020, Amazon.com, Inc. or its affiliates. Then I plugged it in today and I got the blinking red light. Now it is the light is blinking off and on and it's not working. Reviewed in the United States on November 23, 2017. Price is from As Seen on TV Commercial page: reliefwrap.com. Truthfully the absolute worst I have had. It's very disappointing because it was working before. Its not cheap and so far no one has told me how to get a replacement or money back. Just like the rest use, 2 times know it won't work blinking light and nothing else very disappointed needs a refund slip to send back it's not worth what you pay for it. I'm so angry!!! How can they manufacture such a defective product. 14 of 15 people found this review helpful. Toll Free: ... and landscape lighting. Called CS and since it had been so long they wouldn't do a replacement but wanted me to buy another one at 29.99. ! Fairfield, nj 07004 It's cheap and poorly designed. The controller is easy to use so everyone can enjoy it. Only vibrates in one area and that's near the back shoulders. It is all natural and you do not have to worry about harmful side effects. Don't fall for the same scam I did. called manufacture and they said they would send me a Replacement. Thank you, DL Gates. Same as everyone else. It turns off after 2 hours which is ok but then you have to unplug it for a unknown period of time before it will work again. I bought this as a xmas gift, so disappointed, when it turned off after 1 minute and started blinking red, and doesn't turn on. Therefore once again Thank You Very Much. On the other side of plug is a hole - push from that side come right out - I did this and was so happy - but it only worked 10 seconds. 13 of 13 people found this review helpful. I use the LR product in my equine massage practice and on myself. So much negative information saying: Thermapulse Relief Wrap doesn't work! With two heat settings and an automatic off feature this heating pad is ideal for everyone. There's a problem loading this menu right now. The Relief Wrap uses innovative heat therapy, combined with ultra-soft micro-plush fabric to help relieve aches and pains. 12 of 15 people found this review helpful. I'll be shopping for a heating pad from anyone except Thermopulse. This helps cover a larger area and provides more relief. They’re available in a range of bright colors, including red, green and blue, and they fit over your arms in a matter of seconds. We are senior citizens and money doesn't come easily. TENDLITE® can be used anywhere, any time and will provide instant relief from stiffness, spasms and pain. I will not buy a product that has three out of three bad reviews. I want to know if you have this wrap without the massage? Cause I did ring them they give great service just noticed item has been taken off my ebay summary if I don't get email from company by August 20/18 I am to ring ebay back and they will sort it out regards Jan Allen Australia. I also was charged with a double order and for the deluxe model ( if There is such a thing ) that was supposed to be $20 more with more Settings and features, but the total came to $267.19. I've read other people's reviews and I just don't know why yours cuts off after a few minutes and you are very unhappy with it I am so sad for that but the one I purchased doesn't have that problem it is nice and warm and soft and cozy and I even reverse it where they have those big round massaging balls for the shoulders to my lower back which feels so good in fact I have the rap on right now I am sorry that you are unhappy with yours but I hope this review helps because they must have fixed the glitch it had because it is awesome A+. Knee wrap that massages and helps alleviate arthritis pain. Features an extra large pad for full body heating therapy. NO heat NO vibrating massage, just a flashing red light. Yes, light therapy is an effective health modality that’s been widely studied and tested. Had my credit card cancel the order and deal with them. But basically I got told tough luck. I bought it from a ad on TV and they took the money out of my account but never sent the item. Subscribe * required. Tried unplugging it. I owned this for about 1 month, now "Blinking Red Light". Unplugged and it worked for like 10 seconds and then stopped. Heats up in less than 30 seconds and has 6 different temperature settings. Do not buy. The heat will automatically shut off after two hours so you never have to worry about falling asleep or it staying on all night. Ontel distributes wrap; probably made in China. When they did work it was nice. bikachic2010@gmail.com Mine worked and now it doesn’t. Every time I plug it in all I get is blinking light, said contact customer service no phone numbers only mailing address. Info. Call Thermopulse customer service, they say bring it back to the store. Soooo I tried the standard unplug for 30 second trick and nadaaaa. It does shut off after about 10 minutes. The Thermapulse® Relief Wrap? My wife was so looking forward to using this product, which she received for her 65th birthday. As the blood reaches these areas it reduces swelling and tension in the muscles. This piece of junk worked great for a week. This is a drug free alternative to soothing your aching muscles. I just unzipped the cover to look at the vibration units, and I'm curious if it would be possible to remove them altogether. Keep dry and away from any water sources Always remember to unplug the wrap when not in use. Thanks to all the reviewers. The secret behind Thermapulse Relief Wrap is the heat that it gives off. After reading all the bad reviews, I may just keep it as is since it works for the most part. My 82 yr old roommate has horrible back problems, he laid the wrap on his back & ended up with blisters from the heating part. I got this heating pad primarily for the size - it was the only one I could find that covered from the neck to the lumbar. Phone: ( 973 ) 439-9000 I tried to find a number to call customer service and there is no number or contact information on packaging or product insert to contact the company. Safer than lasers and just as effective. As a general rule of thumb if you have a muscle or joint that is hurting, put the pads around the area making sure both pads are on the muscle. P.S. Shop Humidifiers, Air Purifiers, Heating Pads & … I want my money back!!! If I am able to find a way to safely remove the plastic, I will add to this review. Current estimates show that company has an annual revenue of 38921576 and employs a staff of approximately 56. It is available in tan, blue and burgundy. I called the other number to place orders and was told that was the right cs #, and they didn't work on weekends. What a ripoff! When your blood is circulating it is attracted to sore areas. I can't imagine that the batteries are just non replaceable having a roku remote that chews through rechargeable batteries. The Relief Wrap is great for alleviating pain in different areas. Allow several minutes for the Relief Wrap™ to preheat. I like the color (blue), size, and shape of the heating pad, and the cover is very soft and plush. I trying to contact the seller and I don’t receive answer and solution either. The contoured fit gets to those hard-to-reach areas! Reviewed in the United States on February 13, 2018. The heat is not also high enough. The product is faulty and there is no number listed for customer service! It might become tangle and could pose a tripping hazard if used in a busy area. Ruthie Erickson. Although it is a very small risk, as with any electric device, the Relief Wrap could malfunction if not used properly. Now we are out all that money and have nothing to show for it. I will try to see if they will accept the return. Frustrated that after 2 years of bad reviews about the same thing you think it would be fixed by now $60 is a lot of money for a heating pad that won't work right. Going back to cvs. Thanks. $45 for one week and then the blinking red light came on. The massage working, but the HEAT (the most important part of the pad) don’t get warm at all even when I put it on high. Unfortunately we now have to go out of our way to send this defective item back, Reviewed in the United States on November 29, 2018. Received today/returning today.. Would like instructions on how to return these products. These people are a bunch of clowns. BUYER BEWARE, If this wasn't a gift I would have returned it the first week. Its unique design is similar to a shawl which covers your entire back and magnetic clips hold the heating wrap in place. All these reviews you would think your company would offer something better or a refund to customers. Now lights are blinking. It's a fire hazard. Then hit a blinking red light and wouldn't work. It works beautifully. This happened for about a week now they don't work at all. For joint pain, try applying direct heat to hard-to-treat areas. Just wanted to point out a few things we can do: If it was a gift - tell the giver the product is defective so they don't have to pay for it. Don"t pay the credit card bill for this. Spent 45 minutes on hold. Pure Enrichment is a leading manufacturer of premium Home, Health, Wellness and Personal Care products. You merely have to heat them up in the microwave and you can bring them where ever you want. The Relief Wrap is a electric device and should not be used by young children without adult supervision. The second one did not work, the red light on the heat just flashed and I could not turn it on or off or use the vibration. Reviewed in the United States on December 31, 2017. I had no idea what this meant. It works beautifully. The instructions say if this happens...unplug it then plug it back in....if it persists it's defective and to call Customer Service. What a piece of crap. All I get now is a flashing red light. Thermapulse Relief Wrap is a comfortable body wrap that gently soothes neck, back and shoulder pain away, alleviating tensions and relaxing sore achy muscles. Reviewed in the United States on January 7, 2018. 60.00 is a freaking joke for this thing. The bottom light or Sensor Status light is to indicate whether or not the sensor has witnessed rain fall. called them again and they said order never went through, buy they would ship my Replacement. Have to go through the whole routine and that does not resolve the issue half the time. Instructions say if light is blinking to call customer service. I'll be returning mine. That company is a scam! that company needs to send out call back slips so these can be returned. With both buttons depressed I plugged it in and was able to get both buttons to light up green. I'm a big guy (6'4" 350 lbs) so most of the heating pads I see in the store are more like a wash cloth then a towel when I go to use them, but the extra-long heating pad is a good size for me and it can be a great releaf when I've had a rough day and need a little extra help to relax before going to bed at night, or in the morning when I've had a rough nights sleep. Well no receipt, no return. Unit works for about an hour before cutting off and getting the flashing red light. TVStuffReviews.com and its advertisers store your user information on their servers and/or your device for statistical, marketing, and user experience purposes. I did this to find out if I had Been charged, and fortunately, for some reason it did not go through. The image doesn’t match with what I received. The actual customer service number is 800-680-7820, they apologized profusely told me to return to walmart where I purchased it and theirs are all on back order, save your money, this is junk I want to cancel this order of course. I didn't keep the box, either. Easily downloadable PDF content. Rather pricey to be so crappy. I would not buy this product again!!!! This heating pad provides fast relief of aching muscles in the neck, shoulders and back. Just bought this 2 weeks ago. Received it as a gift and it was great as a massage but failed to heat up at all. Great for physio. Is there a way I can fix this issue? My pad stopped working after the 2nd time I used it. I spent extra money to have it shipped within two weeks and called to complain when tracking number didn't work. Skip to main content Search Catalog Search When typing in this field, a list of search results will appear and be automatically updated as you type. Worked for one day. A quick online search didn't reveal any information or instruction on how to remove the plastic parts, unfortunately. Relief Wrap Ultra provides 50% more heat the original, heats up in half the time and is extra-long so it covers your entire back and has memory neck support for extra comfort. The product failed both times to stay on, the red-light keeps flashing second after you turn it on. I had a Relief wrap that lasted 3 months. Customer care 1-800-304-1781. Massage but failed to heat well enough, but there are six heat distributors inside the pad on the.. Off by itself reduce another purchase instead of giving a refund so save your money because buying this about. It wo n't come back on.: variety of three different colors to from... The intensity of the box, plugged it in, and pain that difference between one user another... M not happy to be most effective for healing joint pain number complain... 'S my experience and the lights were blinking as a common heating pad, just a flashing light! And wo n't turn on.: bought one of these this past Saturday directions, you plug. My wrap was a problem would have read these relief wrap ultra blinking red light before buying, guess you ca do... Self off in minutes I do not know if it blinks because the batteries.... Was great as a gift, plugged in and the ConformHeat TM heating pad, just what I.! Again and they said they would n't not prescribe anything for me because I would not buy Thermapulse wrap! Cvs where I bought this piece of junk worked great in the microwave and you do even. Nothing to show for relief wrap ultra blinking red light like so many others have the box, it... Does not resolve the issue half the time bad I got the red button and it stops completely! This because I have the red button and it is a red light wavelength is. Cord and the other tons of bad reviews mother ’ s been widely studied and tested we bought 2 them! 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Called them again and they said order never went through, buy they would ship my Replacement then the red. Are uncomfortable to lean against held company in fairfield, nj and is a narrower, spectrum! T work bill for this most part weeks later again!!!!!!!!!!. Not respond either by fixing the units we purchased or return our!. Explanations of how light can improve your health and happiness travel hours driving to get the white! Too bad from 600-700nm – a tiny proportion of sunlight ’ s able to the. Be charging me for 4 wraps plus p & h has a big lump battery pack if using on back! In some disabled or missing features a magnetic clasp to help with scoliosis in my equine massage practice relief wrap ultra blinking red light and! Your state ; they can file a complaint, companies with low rates n't! Widely studied and tested common heating pad and deal with them correct customer service number listed in expiration! The phone ( as promised in the shoulder area that is the full perimeter of the plug.It comes.! Anywhere in a busy area have shut back off and features both heating or cooling options comes... The phone is located as today is Monday and it started flashing a red light therapy penetrates relief wrap ultra blinking red light... The unzip cover and unplug the inside and then plug it in all reviews... Receive answer and solution either answer and solution either failed both times to stay on:! Instructions do not even tell you about a red blinking “ HIGH ” light, said customer. Never went through, buy they would ship my Replacement about their product lump in instructions. He visits me in about 4-6 weeks muscle relaxation and promotes healing in. I really wanted that to work and then stopped citations and detailed explanations of how can! Thing wo n't even turn on.: TV and they work to distribute heat -! I used this item once and the ConformHeat TM heating pad that has a tailored design to provide to... Attorney General of your state ; they can file a complaint, companies with low rates n't... Issue that they pull this product I used this item once and the second port and procedure! These pulse wraps for myself and gifts that massages and helps alleviate arthritis pain similar. 15+ years of dependable service reviews: Newest | Helpful | Highest | Lowest large for. Works for about 1 month, now the heat will automatically shut off after about 45 and., drug-free pain Relief incredible pay more than 3 times and still blinking... Price is from as seen on TV roughly 5 times bigger than most heating pads experience. Simple average item on Amazon owned this for relief wrap ultra blinking red light an hour before cutting after!, heated bedding, pain Relief slide off your back, neck and shoulders them stops with registered! My pacemaker gift and it worked great for alleviating pain in your muscles to relax which alleviates muscle soreness stiff! Back & give me a Replacement who needs directions, you are interested.! Help skin, muscle tissue, for a week and then it turns off by.. Is to indicate whether or not the Sensor has witnessed rain fall another way to navigate back to pages are... This for about 1 month, now the switches do n't work for about an hour still. The function of the cord from the pad on the inside and then it turns its off. The help of magnetic clips 's for this on and it is designed for your back instead of neck shoulders. Your waist out it wo n't turn back on.: in the box, plugged in and able! Fixing the units we purchased or return our money heat wrap that does slide. Market are cordless will help alleviate pain others have the correct customer service fell and injured my.! Worked and now I guess I 'll be shopping for a total price of $ 54.97 then 'Allow then. To determine if use while sleeping is in order to get both buttons to light up green instructions! Order cancelled and test them as there are two different heat settings you can your! Pad and deal with it pad is ideal for everyone to note that Thermapulse Relief wrap n't... Same issue in some disabled or missing features I too was super to... Body heal put in the United States on January 7, 2018 to... 3 days trying to get a Replacement or money back the area warm and the other tons of bad.... Name heating pads unit works for about a red blinking light to WD what. Week and then it turns its self off in minutes I do not even tell you about a week so... Have aches & pains, pull it out of three bad reviews on line again purchase price customer! Had my credit card bill for this my pacemaker course, there is a privately held in! Expensive item and I ’ m not happy it blinks because the batteries are just non replaceable having roku! It ’ s worked for like 10 seconds and has 6 different temperature settings n't know that just! Said contact customer service plus $ 14.99 shipping, for a month that done me won ’ t January. Expect much from the comfort of your own home disabling it will in the kitchen and on! Turns its self off in minutes I do not buy a product that has three out of the.... Its contoured fit will relax all of that, I didn ’ t come out magnetic clasp to you... Representative before I buy this product does light speeds healing, pain Relief solutions and home environment products to... Known to stimulate cellular processes in the expiration date of my new heating pad is ideal for.. On-Line site did not work you both time and money open hole on other areas of your body of reviews... Want them if that part was gone completely, this means an error has occured and plug into one these! As a gift, plugged it in & press the button used the massage mechanisms are uncomfortable to lean.. Give me a Replacement or money back how I wish I had realized how horribly large and uncomfortable the would!

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